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IT

I don’t usually like to talk about stereotypes, but it occurred to me that the stereotype about men not asking for directions applies equally well to CIOs of both genders. So let me talk about why men don’t ask for directions, and I think we’ll find some lessons that will apply to senior executives as […] Read More

How to Become a CIO

I’m a bit concerned that aspiring CIOs are looking for a “silver bullet,” a magic solution that they can easily apply and thereby instantly qualify to be a highly paid CIO. The real world isn’t like that. Many years ago I had an employee who wanted to be promoted to a higher level position, and […] Read More

IT Lessons from a Waitress

I went out to dinner last night to a place I’ve gone hundreds of times, and I ordered a salad that I’ve ordered many times before. The salad wasn’t as good as it’s been in the past: the lettuce was old, and the dressing was watery. When the waitress asked her usual question, “How is […] Read More

The Information Technology Merry-Go-Round

The world is full of cycles. There are stock market highs and lows, periods of good weather and bad weather, even apparent cycles of good luck and bad luck. Many of the people-related cycles are caused by basic human nature. The bad part of a cycle starts when we hear bad things about a particular […] Read More

Use Their Terminology — Not Yours

A few months ago I was a speaker in front of a group of CIOs, discussing some of the issues facing IT organizations. One of the CIOs asked me what he could do to better communicate his problems to his business users, who seemed to have trouble understanding the difficulties associated with making changes to […] Read More

IT is Moving toward Property Management

Last month I had the unique opportunity to help a large university plan its future curricula for its undergraduate and graduate degrees in computer information systems. The university recognizes that Information Technology is changing, and wants to make sure that its students are being prepared for the real world. To this end the university has […] Read More

IT is a lot like Gift Giving

It’s that time of the year when many of us are thinking about finding appropriate holiday gifts for loved ones. The other day it struck me that there are similarities between the gift giving process and the profession of Information Technology (IT). Here are my thoughts about the philosophy of gift-giving as it relates to […] Read More

Do you want? A more satisfied boss … Less stress … More successful projects … Infrastructure savings … Enhanced leadership … Low risk solutions … This two-page article gives you some proven approaches for reaching these goals, along with some comments about how you can achieve them. It’s a check list for the kinds of […] Read More

Web services aren’t the answer, but you should use them anyway. I’ll tell you why. Let me start with a quick definition of web services. When you use web services, you allow software applications to communicate with each other using three technologies: HTTP, XML, and SOAP. HTTP is the primary protocol used for data transmission […] Read More

Like many of you, I travel a lot. Some of the travel requires me to wear business suits, and I’ve had to learn how to pack a suit coat so that it’s wearable when I unpack it. Years ago I learned the secret, but it recently occurred to me that the secret of packing a […] Read More

IT Doesn’t Matter?

There is an article in the May, 2003 issue of Harvard Business Review with the disturbing title “IT Doesn’t Matter.” Yet despite its inflammatory title, the article is highly supportive of today’s information technology, comparing it to the likes of electricity, transportation and telecommunication in its importance to business, and declaring it “the backbone of […] Read More

In last month’s newsletter, I said that Information Technology (IT) is about people and change, and that software and hardware are just a means to an end. However, some of you are operating under the impression that the IT organization itself is just a means to an end. To use an analogy, some of you […] Read More

According to a recent study by the Standish Group, only 29% of Information Technology (IT) projects are completed on time and within budget. I believe that a large number of the remaining 71% of projects get in trouble because they don’t adequately consider the human side of the projects. Good CIOs recognize that Information Technology […] Read More

How can you focus your use of information technology for increased business benefit? Initial implementations of information technology in business almost always focus on cost reduction; it’s been that way ever since computers were first invented. But cost reduction is only one of seven different ways that IT can improve your business, and if you’re […] Read More

What is this thing called “acquisition due diligence”, and how does due diligence for information technology differ from any other kind of acquisition due diligence? These questions will be answered in this white paper which describes the three IT surprises that you want to avoid. Did you know that most people doing IT due diligence […] Read More

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