Insight for Current and Future Business Leaders
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If you haven’t been involved in an acquisition, then wait a few months; it eventually happens to all of us. In preparation for that event, it’s useful to get an understanding of why companies do acquisitions, so that you can anticipate the effect that an acquisition will have on you. I’ve been lucky enough to [...]
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You’ve all heard the old joke about a consultant being someone who uses your watch to tell you the time, and then steals your watch. There’s some truth to the story: consultant recommendations are often the same things that your employees or customers have been telling you all along. But while you will listen to [...]
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Last month I had the unique opportunity to help a large university plan its future curricula for its undergraduate and graduate degrees in computer information systems. The university recognizes that Information Technology is changing, and wants to make sure that its students are being prepared for the real world. To this end the university has [...]
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A friend of mine struggled with bad weather and worse traffic to make his way across town, arriving just in time for a scheduled lunch meeting. Unfortunately, he had misunderstood his calendar, and he was at the wrong restaurant. When he told me about it the next day, it struck me how his predicament is [...]
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What do capability, motivation, and expectations have in common? All three are essential for a successful service organization, whether that organization is in Information Technology or in any other field. Capability Let’s use a help desk as an example. For such a service organization, capability includes the basic skills necessary to be able to answer [...]
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Do you want? A more satisfied boss … Less stress … More successful projects … Infrastructure savings … Enhanced leadership … Low risk solutions … This two-page article gives you some proven approaches for reaching these goals, along with some comments about how you can achieve them. It’s a check list for the kinds of [...]
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I remember the first time I was in a management role, more than 25 years ago at Digital Equipment Corporation (DEC). I was a bit anxious because I had been put in charge of people who had been my peers. Then I surprised my new direct reports by asking them questions no one in management [...]
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