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Is Your Strategy a Rifle or a Shotgun?

A strategy can be viewed as a way of achieving an objective. A coach’s strategy for the football game might be to attack relentlessly on the ground. A general’s strategy for the battle might be to feint an attack to the center while flanking from the right. A CEO’s strategy for the business might be […] Read More

Taking Shadow IT Out of the Shadows, Part 2

In my previous post I described Shadow IT and the problems it causes. In this post I’ll describe some approaches that the formal IT organization can take to deal with Shadow IT, and I’ll give you some recommendations. 5 Approaches to Dealing with Shadow IT Most formal IT organizations take one of five different approaches […] Read More

Taking Shadow IT Out of the Shadows, Part 1

Shadow IT is one of the names for the Information Technology work and expense that’s done outside of the control of the formal IT organization and outside the formal IT budget. It’s more prevalent in some companies than in others, and it often changes over time within a company. I’ve found that the amount of […] Read More

I've talked about the changing nature of IT in a previous article, but it's amazing to me how fast some of the changes are taking place. Ten or twenty years ago the key skills for someone in IT were systems analysis and programming -- mostly technical skills. But more recently the need for those skills […] Read More

In my last article I talked about why IT magic is never good. Well, I guess I should have known better than to use the word "never." In his "Thoughts by Techxplorer" blog, one of my readers came up with a pretty good exception: a situation where the thought of IT magic -- but not […] Read More

Want to deceive people?  Here's how the professionals do it: 1. Do a survey and use a biased sample population People focus on the survey result and seldom pay attention to information about your sample population.  So feel free to bias your result by surveying people you know will answer the way you want. Want […] Read More

What is Cloud Computing? And Why Should You Care?

Note: This article is intended for a business audience.  For a technical explanation of cloud computing, see the sidebar below the business article. To the non-technical among us, “cloud computing” may sound like something vague and amorphous. After all, it’s a cloud, right? So that means it’s something that’s insubstantial, floating in the sky. If […] Read More

I talked about Due Diligence in a previous article, and gave you 13 ways to spot lies and deception.  Here's an additional list that's specific to Information Technology, although you can probably see parallels in other types of due diligence: 12 More Ways to Spot IT Lies and Omissions The current solution doesn't scale up […] Read More

We all do due diligence.  Some of us do it in mergers and acquisitions (M&A).  Some of us do it when we're getting ready to make a major purchase like a house or a car, or when we're getting ready to sign a contract for major home repair.  Due diligence is the research you do […] Read More

You're trying to get a new project approved, and you're having trouble. Or you're trying to get an employee to do things your way, and the employee keeps fighting you. Both these situations are disagreements, and the process to deal with them is similar. Why Do We Disagree? Let's start with individual disagreements. When two […] Read More

The word "scalable" has been used in IT for over forty years. IBM used the word when they first talked about their 360 series of mainframe computers in the 1960's. Since that time scalability has been a consideration in every aspect of computing: mainframes, minis, personal computers, servers, networks, proprietary systems, open systems, even smartphones. […] Read More

How to Buy an IT Product

Suppose your IT organization is in the market for a new IT product (or service, but I’ll use the word “product” here to simplify the discussion). It could be a computer, network device or other hardware item, or it could be a software package or SaaS (software as a service). Regardless of what you’re looking […] Read More

5 Approaches to Software Strategy

I recently visited a potential client company who wants help in setting strategy for its licensed software products. In the last few years I’ve mostly helped companies with IT strategy, so I had to think back to my product development days and consider the differences between IT strategy and software product strategy. And in doing […] Read More

5 Reasons Why IT People Love Lists

Ok, admit it. You’re reading this because you want to know the 5 reasons. That means that you’re probably like most IT people and you love lists yourself. Of course it’s not just IT people who love lists; it’s almost anyone who falls into the Myers-Briggs category called “Judging” which describes people who need structure […] Read More

When I was a child I learned a funny nonsense rhyme: I eat my peas with honey. I’ve done so all my life. It makes the peas taste funny But it keeps them on the knife. The logic of the rhyme argues that: I eat peas with a knife. But when I try to eat […] Read More

The Blind Men and Information Technology

A recent article in ComputerWorld by Curt Monash reminded me of the poem about the Blind Men and the Elephant. The Computerworld article talked about different points of view from leading technology vendors. According to the article, Oracle and IBM view IT as data-centric, Microsoft views IT as people-centric, and SAP views IT as business-process-centric. […] Read More

In my previous newsletter I explained why ROI isn't working in most businesses. Based on comments I received from readers, I want to quickly point out that I don't believe that the "game players" I mentioned are bad people, in spite of my use of the word "crime" in the article. I believe that everyone […] Read More

Why ROI Isn’t Working

ROI (Return on Investment) is the most common and popular method for project ranking, both in IT and elsewhere. But ROI isn’t working in most companies, and as a result, businesses are making bad project decisions. In this article I'll explain why ROI isn't working. Then in next month's newsletter I'll tell you how you […] Read More

IT is Moving toward Property Management

Last month I had the unique opportunity to help a large university plan its future curricula for its undergraduate and graduate degrees in computer information systems. The university recognizes that Information Technology is changing, and wants to make sure that its students are being prepared for the real world. To this end the university has […] Read More

IT is a lot like Gift Giving

It’s that time of the year when many of us are thinking about finding appropriate holiday gifts for loved ones. The other day it struck me that there are similarities between the gift giving process and the profession of Information Technology (IT). Here are my thoughts about the philosophy of gift-giving as it relates to […] Read More

On Time at the Wrong Restaurant

A friend of mine struggled with bad weather and worse traffic to make his way across town, arriving just in time for a scheduled lunch meeting. Unfortunately, he had misunderstood his calendar, and he was at the wrong restaurant. When he told me about it the next day, it struck me how his predicament is […] Read More

Like many of you, I travel a lot. Some of the travel requires me to wear business suits, and I’ve had to learn how to pack a suit coat so that it’s wearable when I unpack it. Years ago I learned the secret, but it recently occurred to me that the secret of packing a […] Read More

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