Every morning I post a new quotation on Twitter, Facebook and Google+. The quotation on February 9th, 2012 was from Jerry Weinberg, one of my mentors in the IT industry. The quotation was: “It may look like a crisis, but it’s only the end of an illusion.” Many years ago, I copied this quotation to [...]
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The naive CIO believes all the articles telling you that it’s your duty as a CIO to prevent devices like iPhones, Android devices and tablets of all types from coming into your workplace. The naive CIO may actually believe that there is a workplace these days, even though more and more business is being conducted [...]
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People who have worked with me know that two of my biggest project principles are “No Surprises” and “No Rushing.” No Surprises Surprises are a sure sign of inadequate planning. When you do a project you have to anticipate what might go wrong as well as what might go right. Some of the things that [...]
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I’ve talked a lot about human nature in my articles. I believe that human nature is the biggest challenge to most successful management, and especially the biggest challenge for IT managers. Information technology is all very logical. Software does exactly what you tell it to do. Computers — for the most part — behave the [...]
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I lived in Boston during the height of the Bobby Orr days, and I got caught up in the enthusiasm that Boston felt for their Bruins. I had never seen ice hockey before I moved to Boston, and I learned the game by watching the Bruins win the Stanley Cup. One of the intriguing tactics [...]
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In March of 2009 I was the speaker at a SIM Meeting in Dallas. In the Q&A at the end, a young security manager asked me a question. He said that he has succeeded in making his company’s infrastructure good enough that they have no problems with security breaches, data leaks, viruses, or any of [...]
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It happened a while ago – before GPS devices, and before Google Maps or Mapquest. I was trying to drive to an address in a small town and I did what reasonable people did back then: I asked someone at a gas station for directions. One detail from the directions stands out in my memory: [...]
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I recently attended an IT panel discussion where one of the attendees asked the panel what IT initiatives are strategic to the business. There was a brief debate about what “strategic” means, and I came to the conclusion that it’s impossible to tell whether or not a specific IT initiative is strategic to a particular [...]
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If you only consider one type of risk, then you’re headed toward project failure. Most software projects are unsuccessful. According to studies by the Standish Group, in 2006 only 35% of IT projects were completed on time and within budget, and 19% of software projects were abandoned altogether. Those statistics are bad enough, but in [...]
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Disaster struck the southern United States last month as Hurricane Katrina did major damage to New Orleans and southern parts of Louisiana, Mississippi and Alabama. We don’t yet understand the full impact of the storm in terms of lives lost, families disrupted, and the impact on the American and global economies. But we know that [...]
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by Harwell on December 14, 2004
in Careers
I’ve heard that we go through a progression of stages as we learn a new topic. Before starting to learn a topic, we’re so oblivious to the subject matter that we’re not even aware of what it’s about. We’re in Stage 1: we don’t know what we don’t know. Gradually, we become aware of our [...]
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